|Monthly unique users||up to 10K||up to 100K||up to 500K||up to 1M||> 1M|
|Price (in USD)||Free||$ 99||$ 199||$ 299||Contact us|
|Available for Android and iOS|
|Uninstall analytics by Day, OS and Device|
|Uninstalls by Acquisition Source (Captured from UTM Parameters)|
|Uninstall Cohort by Source and Day Report|
|Daily re-installs chart|
|"Age of the customer" report|
|Top 10 events leading to uninstalls|
|Uninstalls by Acquisition Source (With 3rd Party Attribution Tools)||$49||$49||$99||$149|
|Raw Data of Uninstalled Users with 25+ attributes||$99||$99||$249||$499|
|Push Notification - Uninstalls Analysis|
|Custom On Demand Reports on any data point|
|Events Data - Uninstall Pattern Analysis|
|Dynamic SQL Querying on Raw Data|
|Crash - Uninstall Pattern Analysis|
|Uninstalls Analytics report by Location|
We count Unique Users as people who have opened your app at least once in any given month. Billing by Unique users ensures that you don't get charged for inactive users.
Yes. Uninstall.io is a pay-as-you-go service and you can upgrade, downgrade or cancel at any time. Click on "Plans & Billing" in your Uninstall.io account, to change your plan.
Yes. Every plan has a upper limit on the total number of events that could be sent.
You own the data. We would advise customers to read our Terms of Service to get finer details.
Yes, we take data security seriously at Uninstall.io. Our servers are hosted in a world class data center. All our plans include SSL encryption to keep your data safe.
We accept all major credit cards including Visa, Mastercard and American Express.
If you no longer wish to use Uninstall.io, you can cancel at any time. At that point, your subscription will last until the end of the current monthly billing cycle
No. Uninstall.io is a pay-as-you-go service. We do not have contracts or cancellation fees. You can cancel whenever you want. If you cancel, you’ll be billed for the current month, but you won’t be billed again.
Yes, Uninstall.io services are fully compliant with both Google and Apple developer policies.
A Custom Report is a special report that is not available on the dashboard but you wish to be created and sent across. You can request a custom report across a specific set of dimensions (Push Notification and Country, for example) and metrics (Numbers, Sessions, Time Stamp for example) and decide how they should be displayed. Our team will create the report for you and send it across.
When you sign up, you instantly get access to all the features in the Uninstall.io Plan for 21 days. We will email you when your trial expires. You can then select a plan and pay by credit card to continue using the product. If you choose not to continue, your account will expire.
No, there is no setup fee. Implementation is fairly simple and all the necessary documents are provided for implementation. You can also email our support team for any help at email@example.com.
For "New bird", "Startup", "Champion" and "Leader" plans, our support team will answer questions you have and help troubleshoot any issues. In the Enterprise plan, an account manager will give you customized planning, hands-on consulting and dedicated support.
We are officially integrated with AppsFlyer, Apsalar, Adjust and Tune (Mobile App Tracking). Please contact us if you use any other attribution tool
Yes, absolutely – send us an email on firstname.lastname@example.org with your questions and contact details, and we’ll get back to you real quick.
The limits provided in the pricing plans are applicable per app. It is applicable to the cumulative total across both Android and iOS App.
If you go over your monthly limit, we’ll charge the minimum of the current plan and the next higher plan that has limits to cover your usage. We will always work to minimize your bill amount.
We offer both options of monthly as well as annual. A discounted price is offered for subscriptions billed annually.
At the end of a Uninstall.io trial, your data and setup remains intact. We send reminder emails and you can login and select a plan anytime within a month to fully activate the account.